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The Benefits of Volunteering in Healthcare Settings

ABSTRACT


Volunteering in healthcare provides numerous advantages for both contributors and the medical community. Through direct involvement, many gain valuable skills applicable in various medical careers. Participants develop strong communication, teamwork, and empathy—essential for patient care and handling sensitive situations. The benefit of giving back also offers opportunities for career exploration, networking, and personal growth. By helping out the medical community with administrative and non-medical tasks, contributors allow healthcare professionals to focus more on patient-centered care, benefiting patient experience and extending healthcare services to underserved regions. Additionally, the sense of accomplishment from doing charity work has psychological benefits such as reducing stress and anxiety. This article analyzes the multiple benefits of volunteering in healthcare, supported by testimonials from volunteers at UCLA Health medical centers, demonstrating the impact on future medical professionals and the healthcare system.



INTRODUCTION


As healthcare systems face increasing pressures, the role of volunteers becomes more critical. Contributors bring enthusiasm, skills, and support to medical environments, enabling professionals to focus on delivering quality patient care. This article examines the benefits of contributing in healthcare, including gaining practical skills that improve patient experiences and contribute to delivery efficiency.


BENEFITS

Skill Development and Career Exploration


Volunteers gain hands-on experience by participating in patient care, managing medical records, and assisting with medical procedures. They also learn to apply HIPAA confidentiality and medical terminology while observing daily healthcare responsibilities. Networking with doctors, nurses, and administrators often leads to mentorship and career guidance (Kaple, 2020).


Support for Healthcare Providers and Community Impact


Participants play a crucial role in supporting overburdened healthcare systems by handling administrative tasks, assisting with logistics in IT, or offering non-medical support. They also provide companionship in meaningful conversations, enhancing patient care and recovery. Additionally, they help extend healthcare services through outreach programs, health fairs, and educational workshops, bridging healthcare gaps in rural areas (Oliver, 2023). Economic reports show that healthcare charity work contributes between $113 billion and $161 billion annually to the economy, equating to 20.8 million full-time jobs across 30 countries (PublicHealth.org).



Personal Growth and Well-Being


Giving back to the community fosters personal growth by providing a sense of fulfillment and purpose. Regular interactions with others help reduce stress, anxiety, and the risk of depression. Volunteers often report increased self-assurance, feelings of accomplishment, and improved well-being. They also develop a strong work ethic, time management skills, and cultural competency by working with diverse populations (PublicHealth.org).




VOLUNTEER TESTIMONIALS (UCLA Health Medical Centers)


• Nicole, Patient Escort and Neurobiology:


“I’ve been volunteering with UCLA Health since high school. I started in patient escort and eventually volunteered in the neurobiology department. Now, as a junior in college, I’m grateful for the insights and networking opportunities it has provided. I highly recommend it to anyone interested in the health field or just wanting to help.”


• Dana, Neurological Rehab Unit:


“I suffered a stroke in 2009 and was a patient at the One West Neurological Unit. After my recovery, I decided to give back. I’ve been volunteering since 2010, and I look forward to my visits every week. Volunteering has allowed me to connect with so many people and be a part of their recovery journeys. I’m proud to wear my Ronald Reagan UCLA volunteer badge.”


DISCUSSION


Doing charity work in healthcare offers multiple benefits for both individuals and the community. Participants gain practical skills, broaden career prospects, and experience personal growth. Overall, doing charity work is a win-win for the volunteers and the healthcare system, as their contributions can support healthcare providers, improve patient care, and extend services to underserved regions. The testimonials from UCLA Health volunteers highlight the tremendous impact it has on both contributors and patients. This article emphasizes the importance of fostering a culture of giving back in healthcare settings and aims to inspire others to get involved.






REFERENCES



• Kaple, Timon. “Volunteering in Healthcare: Make a Difference While Improving Yourself.” Edumed, 4 Apr. 2020, www.edumed.org/resources/volunteering-in-healthcare/?form=MG0AV3. Accessed 23 Jan. 2025.

• Oliver, Megan. “Empathy in Action: Why Volunteers Matter in Healthcare Now More Than Ever.” Rosterfy, 23 Nov. 2023, www.rosterfy.com/blog/empathy-in-action-why-volunteers-matter-in-healthcare-now-more-than-ever#:~:text=Volunteers%20foster%20a%20culture%20where,in%20their%20embodiment%20of%20altruism. Accessed 23 Jan. 2025.

• “Volunteering.” PublicHealth, www.publichealth.org/volunteering/?form=MG0AV3. Accessed 23 Jan. 2025.

• “Volunteer Testimonials.” UCLA Health, www.uclahealth.org/volunteer/resources/volunteer-testimonials. Accessed 23 Jan. 2025.


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